School IT Support

IT Support For Schools

The North East Schools IT Support SLA offers schools a Hybrid IT Support Package, consisting of on-site & remote support. This allows schools to tailor their package to best suit their schools individual requirements.

Explore our package options for Hybrid IT Support below and tailor the package based on your schools individual requirements:

SCHOOL SUPPORT PACKAGES:

· Off-site back up service – From £750.00
· Admin Hardware Repair Services -From £260.00
· Antivirus Service (Pending a site audit) -From £250.00
· Audio & Visual Aids Support Service -From £300.00
· Curriculum Hardware Repair Service From £950.00
· Management Information Systems Service – From £1600.00*
(Not required if your school uses Arbor or equivalent system)

(ALL PRICES ARE SUBJECT TO SITE AUDIT)

Bronze Level

 

(BEST SUITED TO NURSERIES AND SMALL PRIMARY SCHOOLS)

9 sessions per year of Hybrid IT support.

(Total hours 31.5)

Silver Level

 

(BEST SUITED TO
MOST PRIMARY SCHOOLS)

22 sessions per year of Hybrid IT support.

(Total hours 77*)

Gold Level

 

(BEST SUITED TO LARGE PRIMARY SCHOOLS AND SECONDARY SCHOOLS)

44 sessions per year of Hybrid IT support.

(Total hours 154)

About our

techshare

 

An appointed North East Schools technician will visit your school on an agreed frequency (e.g. weekly, fortnightly etc.) and address any requests you have logged. They will only work term time in line with your school and will be part of your school team. However, all essential maintenance can be carried out during the school holidays where available access to the school is possible.

North East Schools provide on-site Ofsted support completely
free of charge to all schools. Your North East Schools technician will be backed up by our manned service desk and 3rd /4th
Level support team where any issues can be escalated.

    Our Schools

     
    Consett Junior
    Cestria Primary
    Shincliffe C.E.
    Nettlesworth Primary
    Thornhill Primary
    Bournmoor Primary
     

    Book Your Free
    School Visit

    Discover how our IT solutions can transform your school’s technology infrastructure with a FREE site visit. Get in touch with us today to schedule your visit and take the first step towards a more efficient and secure school environment.

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